NAGA Group, a Germany-based broker focusing on social trading, has parted ways with Petros Kalaitzi, who spent there nine months as its head of customer experience(CX). He lands at a new financial services firm called ‘TheTradingPit,’ where he assumes the role of chief operating officer (COO).
Petros joined the publicly traded fintech back in April 2021 coming from London-based brokerage firm, Tickmill where held several client-facing roles for nearly three years.
Mr Kalaitzis, whose career in the FX industry spans more than 12 years, had served as head of client services at the listed derivatives (UK & EU) division. He originally joined Tickmill in 2017 as a team leader in sales and customer support, where he offered training and guidance to staff in many business areas.
Petros was then promoted in 2019 to be responsible with building client-facing departments. He was also in charge for leading sales & service teams in exchange-traded derivative products (Futures & Options).
Kalaitzis joined Tickmill from FocusVision, which was preceded by a three-year tenure at Saxo Bank, based out of Danish investment bank’s offices in Cyprus. During his time with Saxo, he serviced nearly 5,000 active accounts across 46 countries, his Linkedin shows.
Petros joined the forex bank in 2014 as an account services representative, then was promoted to take on an expanded role as manager of retail and corporate sales. There, he was tasked with business development in Greece and Cyprus, selling FX, CFDs, equities, options, futures, and bonds.
His career in the foreign exchange space encompasses a short stint at IronFX as a client relations and customer support specialist. In addition, he spent seven months with the Israeli social trading platform, eToro, as a dealer.
Meanwhile, NAGA announced the launch of a brand-new social trading platform focused on cryptocurrencies. Dubbed NAGAX, the platform is set to launch in the first quarter of this year. It will consist of a futures and derivatives exchange, crypto wallet, an inbuilt NFT platform, a staking platform, Web3 social trading experience, and a spot exchange with around 700 tradable assets.